International Shipping
We currently only ship to Canada. We look forward to servicing more international customers in the future.
Shipping prices to Canada are based on the total weight of the order.
Shipments and deliveries occur only on weekdays.
International Duties & Customs Charges
All customs charges and taxes (including VAT) are payable by the buyer. We are NOT responsible for any charges incurred for receiving orders internationally. These fees are not included in the cost of your order or shipping charge. We do not offer refunds to customers for failure to pay duties and taxes associated with their order.
Lost Or Stolen Packages
When you place an order with us please be aware that the liability is between you and USPS/carrier. We do not make any exceptions to this policy. We are not responsible for lost or stolen packages.
If you need help with a lost package please contact the carriers customer service:
- USPS: 1-800-275-8777
- UPS: 1-800-742-5877
Cancellations
If a cancellation is necessary, please notify us before your order has been marked as shipped. If we are able to cancel your order, the item(s) that you ordered will be placed back into inventory and you will be issued a store credit. Once your order have been marked as shipped it cannot be cancelled.
By completing a purchase with us you are agreeing to our full shipping policy.